Privacy Policy

What Syxx is

Syxx is a DNS-integrity tool. Its job is to inspect your own network from your own device and tell you honestly what it found. That job requires collecting as little as possible about you, and we designed the service accordingly.

Data we process, and why

• License keys. When you activate or use Pro features, your license key is sent to our licensing service to confirm the subscription is active. We do not link the key to your device's identity beyond what validation requires.
• DNS leak-test queries. The leak test works by having your device resolve a one-time, randomly generated subdomain of our test zone. Our authoritative DNS server necessarily observes the IP address of the resolver that forwards that query — that observation is the test. Results are signed, returned to you, and collected data is erased after use under our data-retention policy.
• Purchase details. Payments are processed by Stripe. We receive your email address (to deliver your license key) and the subscription status. We never see or store card numbers.
• Error and performance telemetry. The server records operational errors and performance traces to keep the service working. The desktop apps send crash and usage telemetry only when the corresponding setting is enabled; it can be turned off in Settings.

What we do not do

• We do not sell or share personal data with third parties for marketing.
• We do not build browsing profiles. Scan evidence stays on your device unless you explicitly export or submit it.
• We do not require an account to use the free tier.

Retention

Leak-test observations are retained only as long as needed to produce and verify your result, then erased. Licensing records persist for the life of the subscription plus the period required for accounting. Server logs rotate on a fixed schedule.

Your rights

You may request a copy or deletion of the data associated with your license key or purchase email. Contact feedback@milkandgin.com and we will respond within 30 days. EU/EEA and UK users may also lodge a complaint with their supervisory authority.

Contact

Milk & Gin — feedback@milkandgin.com